Terms & Policies

 

PAYMENT & CANCELLATION POLICY:

We are human and we understand things happen, in general, we use these guidelines:  At the time of booking, a 50% deposit is due, refundable up to 90 days. Full payment is due 30 days prior to event. If you must cancel your booking before the 90 day window, please contact us in writing via email at info@bitsycaravan.com

weather policy:

We cannot accommodate cancellations due to weather for our advance bookings. The host is responsible for tent cover of the caravan in the event of inclement weather.

event site:

A flat space of about 10 feet wide x 14 feet long x 10 feet high is required to setup Bitsy and more space around for your guests to gather. As well as clear access upon set up and break down to enter and leave the location.

Power supplied via extension cord within 50ft of the space reserved for Bitsy is required. If you don't have any electrical options, we may have the ability to operate off solar power and/or a generator, depending on your needs. These conditions must be disclosed and discussed when booking Bitsy, additional fees for alternative power may apply.